BPO

Our customer support services include a wide range of assistance to ensure complete support for customers.
Our experts are committed to do the following activities – they strive in enquiry handling,
complaints resolutions, billing processes, product/service queries, welcome call notification,
help desk and many other comprehensive solutions for better service.

BPO

Customer Acquisition

  • Every business entrepreneur has an aim of achieving his business objectives with the implementing all possible ways and taking the most possible assistance. Keeping that in mind, we offer a customized customer acquisition support, which comprises of extraordinary out-bound sales, in-bound sales, cross-sell and up-sell, automated customer acquisition.

  • We are glad to tell you that the solution to your customer-service problems is now within your grasp. Our customer acquisition services are designed to be of low cost to you and at the same time, aid you in achieving stable growth and increasing your savings.
  • BPO

    Back Office Support

  • With an aim to provide a complete BPO solution on a single platform and at a competitive rate, we at Positek Solutions stand to offer excellent back office support effectively. Our clients get a comprehensive support, including data capture, data entry and validation, forms processing, document management order management, logistic, including many other solutions.

  • An organization’s back office management can significantly impact its success. Large volumes of data accrue on a daily basis, from various transactional processes such as order fulfilment, applications processing, transaction processing, billing, and collections that require effective back office solutions. Invensis is a reputed leader in empowering numerous global businesses and organizations through high quality back office BPO services that promote enhanced business efficiency and improved bottom-line.

  • BPO

    Technical Support

  • Our technical support includes a variety of support such as technical help desk, product/service installation, usage support and maintenance, troubleshooting, data bade creation management, online transaction, payment processing, connectivity issue, and hardware and software quarries.

  • Email Support is one of the most frequently utilized and is considered a mission-critical service offering. Many view it as more convenient than phone support, although not as timely. One of the major benefits of Email Support is the ongoing thread of communication, so the same teammate is not required to answer multiple email communications. This provides optimal agency efficiency.

  • BPO

    Email Support Service

  • Email is an essential part of developing communication with clients. Keeping that in mind, we strive to offer holistic email support assistance to clients. The support includes in billing, shipping and product enquiries, customer care, order management, product information requests, and technical support.

  • Email Support is one of the most frequently utilized and is considered a mission-critical service offering. Many view it as more convenient than phone support, although not as timely. One of the major benefits of Email Support is the ongoing thread of communication, so the same teammate is not required to answer multiple email communications. This provides optimal agency efficiency.

  • BPO

    Live Chat Support

  • With our aspiration to provide uninterrupted 24x7x365 BPO solutions, at AHAM GLOBAL INFOTECH Pvt.Ltd We have managed to interact with clients through live web chat support, helping in billing, shipping and product enquiries, cross-sell and up-sell programs, customer acquisition, customer care and other technical support.

  • Are you struggling to provide your customers with personalized customer support and real-time convenience to them? Are you looking for ways to save marketing costs, increase sales and conversions, and build a long-term relationship with your customer? Then, it is the right time to employ live chat support for your business. Outsourcing chat support services can give you ample amount of time to concentrate on your core activities and help you save costs.