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Customer Service

Our customer support services include a wide range of assistance to ensure complete support for customers. Our experts are committed to do the following activities – they strive in enquiry handling, complaints resolutions, billing processes, product/service queries, welcome call notification, help desk and many other comprehensive solutions for better service.

Customer Acquisition

Every business entrepreneur has an aim of achieving his business objectives with the implementing all possible ways and taking the most possible assistance. Keeping that in mind, we offer a customized customer acquisition support, which comprises of extraordinary out-bound sales, in-bound sales, cross-sell and up-sell, automated customer acquisition.

Back Office Support

With an aim to provide a complete BPO solution on a single platform and at a competitive rate, we at Positek Solutions stand to offer excellent back office support effectively. Our clients get a comprehensive support, including data capture, data entry and validation, forms processing, document management order management, logistic, including many other solutions.

Technical Support

Our technical support includes a variety of support such as technical help desk, product/service installation, usage support and maintenance, troubleshooting, data bade creation management, online transaction, payment processing, connectivity issue, and hardware and software quarries.

Email Support Service

Email is an essential part of developing communication with clients. Keeping that in mind, we strive to offer holistic email support assistance to clients. The support includes in billing, shipping and product enquiries, customer care, order management, product information requests, and technical support

Live Web Chat Support

With our aspiration to provide uninterrupted 24x7x365 BPO solutions, at AHAM GLOBAL INFOTECH Pvt.Ltd We have managed to interact with clients through live web chat support, helping in billing, shipping and product enquiries, cross-sell and up-sell programs, customer acquisition, customer care and other technical support.